Are the prices with or without VAT?
Without. All prices are in CHF, excluding VAT. Swiss VAT at 8.1% is added where it applies.
How do we stop a monthly plan?
With one month’s notice, by email. Plans run month to month, with no annual commitment.
If we stop, do we keep everything?
Yes. Everything runs in your company’s own cloud account, billed in your name: your workflows, their run logs and the documentation stay there. When you stop, we hand over the access and remove ours. The workflows can keep running, but nobody watches them or fixes them when a bank or tool changes.
What counts as a workflow?
One job that runs by itself, on a schedule or when something arrives, and gives you one result: a list of missing receipts, a matched bank statement, a payment run waiting for approval. Adjusting an existing one (a new account, a different threshold) is a change, not a new workflow.
We use bexio, Abacus, Xero or Sage. Does it work?
Xero: yes, the check has already run on real Xero books. bexio, Abacus, Sage, Swiss banks and Revolut Business: we connect through their official interfaces or exports, and the free check is where we confirm what can be read in your setup. If your software can neither connect nor export the ledger with its attachments, we’ll tell you on the first call.
Where is our data?
In your company’s own cloud account, in the region you choose, Switzerland included. Not with us. The AI never holds your bank or accounting passwords. What your team asks Claude or ChatGPT goes to that provider under your own plan, as it does today. A data processing agreement (nLPD and GDPR) comes with Launch. We look after your workflows from Paris, in the EU.
How does the guarantee work?
Launch is paid 50% at signing and 50% at go-live. The 30 days start once we have all the access we need. If 3 workflows aren’t live by then, we refund the deposit and the balance is never due. Bank paperwork for a direct connection (EBICS or bLink) can take weeks: that wait isn’t counted, and meanwhile we work from exports or your accounting’s bank feed.
Who can have the free check?
Companies with an in-house finance lead: a CFO, head of finance, controller or accountant (or the CEO or COO in a smaller firm). We run 3 a week, on one entity, one month, up to 3,000 lines. It commits you to nothing.